What should I do if the computer freezes on startup? Popular solutions and fault analysis on the entire network in the past 10 days
Recently, "starting up and freezing" has become a hot topic on technology forums and social platforms. Many users have reported that their computers freeze, blue screens or black screens occur after starting up. This article combines hot discussions across the Internet in the past 10 days to sort out common causes and solutions, and help you quickly locate problems through structured data.
1. Statistics on hot topics related to "Start-up crash" in the past 10 days
| Topic keywords | Discuss the popularity index | Main platform |
|---|---|---|
| Win11 freezes after update | 8.5 | Weibo, Zhihu |
| Loose memory stick causes black screen | 7.2 | Station B, Tieba |
| Graphics driver conflict | 6.8 | Douyin, Zhihu |
| Hard drive failure identification | 6.1 | Toutiao, CSDN |
2. Classification of common causes of boot crashes
According to the technical community voting data, the following are the top 5 reasons with the most recent user feedback:
| Fault type | Proportion | Typical symptoms |
|---|---|---|
| System update conflict | 34% | Card LOGO on first boot after update |
| Bad hardware contact | 28% | Intermittent black screen/fan spinning |
| Driver incompatible | 19% | Blue screen code VIDEO_DXGKRNL_FATAL_ERROR |
| Hard drive damaged | 12% | BIOS recognizes but cannot enter the system |
| Insufficient power supply | 7% | Repeated restart/automatic shutdown |
3. Step-by-step solution
Step 1: Basic investigation
• Disconnect all external devices (U disk/mobile hard disk, etc.)
• Try entering safe mode (press F8 on boot)
• Observe whether the BIOS self-test is normal
Step 2: Hardware Check
| operate | tool | expected results |
|---|---|---|
| Reseat the memory module | screwdriver | Goldfinger no oxidation |
| Check hard drive cable | SATA cable | The interface is not loose |
| Clean graphics card slot | brush | PCI-E interface cleaning |
Step 3: Software Repair
• Use PE system to back up data
• Repair system image through DISM command
• Roll back recently installed drivers/updates
4. Latest hot solutions
The emergency patch (KB5036893) recently released by the Microsoft community for the Win11 23H2 update has solved the crash problem of some users. If you encounter the following situations, it is recommended to install it immediately:
| System version | patch number | Fix content |
|---|---|---|
| Win11 22H2/23H2 | KB5036893 | Fix stuck caused by explorer.exe memory leak |
5. Professional maintenance suggestions
If the above method does not work, it may be a hardware failure. According to JD.com service big data:
| Faulty hardware | average repair cost | Recommended Action |
|---|---|---|
| motherboard | 300-800 yuan | After-sales testing |
| harddisk | 200-500 yuan | Prioritize data recovery |
| graphics card | 400-1500 yuan | stress test |
Summarize:The problem of boot crash needs to be investigated from various aspects of software and hardware. It is recommended that ordinary users give priority to system restore and driver rollback. For complex hardware problems, it is recommended to seek professional repair services. Regular backup of important data can minimize losses.
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