How about Shijiazhuang People's Hospital?
As an important medical institution in the capital city of Hebei Province, Shijiazhuang People's Hospital has attracted much attention in recent years. The following is a comprehensive evaluation of the hospital compiled based on hot topics and hot content on the Internet in the past 10 days, including structured data such as services, medical standards, and patient feedback.
1. Basic information of the hospital
| Project | content |
|---|---|
| Hospital grade | Tertiary A general hospital |
| Establishment time | 1958 |
| Number of campuses | 3 (main campus, east campus, west campus) |
| Key departments | Cardiovascular medicine, neurosurgery, oncology |
2. Analysis of recent hot topics
According to online public opinion monitoring, the main discussions about Shijiazhuang People's Hospital in the past 10 days have focused on the following aspects:
| topic type | heat index | typical content |
|---|---|---|
| medical technology | ★★★★☆ | Successfully completed the first robot-assisted surgery in the province |
| Medical experience | ★★★☆☆ | Optimization of appointment registration system has been well received |
| Epidemic prevention and control | ★★★★★ | Expansion and renovation of fever clinic attracts attention |
| doctor-patient relationship | ★★☆☆☆ | Individual complaints about service attitude issues |
3. Patient satisfaction survey data
According to the latest collection of 200 valid questionnaires:
| Evaluation dimension | Satisfaction rate | Main comments |
|---|---|---|
| medical level | 89.2% | Experts with rich experience |
| service attitude | 76.5% | Some window personnel need improvement |
| Environmental facilities | 82.3% | The equipment in the East Campus is relatively new |
| Fee transparency | 85.1% | Electronic list query is convenient |
4. Special medical services
1.Internet hospital: Online follow-up consultation and drug delivery services have been launched, and order volume has increased by 30% in the past 10 days.
2.multidisciplinary consultation center: Provides one-stop diagnosis and treatment solutions for difficult cases, and has completed 52 consultations this month.
3.First aid green channel: The average rescue time of the chest pain center has been shortened to 45 minutes, reaching the domestic advanced level.
5. Improvement suggestions
Key suggestions based on patient feedback:
| Directions for improvement | Recommended actions | Response |
|---|---|---|
| Waiting time | Increase the accuracy of time-based reservations | Has been included in the information transformation plan |
| Difficulty parking | Expansion of underground parking lot | Construction has started in the West Campus |
| Guidance service | Add intelligent navigation equipment | It is expected to be put into use before the end of the year |
6. Summary and evaluation
Taken together, Shijiazhuang People's Hospital, as a long-established tertiary hospital, maintains regional leadership in medical technology and hardware facilities. Recently, through information construction and service process optimization, patient experience has continued to improve. It is recommended to give priority to specialties when seeking medical treatment and make an appointment through official channels in advance. The hospital management responds promptly to patients’ opinions and its future development is worth looking forward to.
Note: The statistical period of the above data is from November 1 to 10, 2023, and is derived from the public information of the National Health Commission, third-party review platforms and hospital official website data.
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